Custom services
PEVUMI provides custom technology services. The scope, setup fee, payment schedule, deliverables, timeline, and any project-specific cancellation or refund terms will be included in a written proposal or agreement before work begins or payment is requested.
Digital eBooks and workflows
Product-specific delivery, cancellation, and refund terms are confirmed before payment for an automation eBook or workflow. If you have a question about a purchase or cannot access the files supplied, email support@pevumi.shop with your order reference and a description of the issue. We will review your request under the terms confirmed for that order and applicable law.
Requesting a cancellation
If you want to cancel or change an accepted project, email support@pevumi.shop as soon as possible and include your business name and project reference. We will confirm the request and explain any work already completed, scheduled commitments, and third-party charges that apply under your agreement.
Refunds
Any refund is assessed under the accepted project agreement and applicable law. Where an agreement does not specify the situation, PEVUMI will consider the amount of work completed, any non-cancellable third-party costs, and any amounts paid in advance for work not yet performed. If a refund is approved, we will confirm the amount and processing method by email. Third-party software, hosting, telephony, messaging, and model usage charges may be governed by the relevant provider's own refund terms.
Questions or concerns
Contact us at support@pevumi.shop before purchasing or accepting a proposal if you want clarification about payment, cancellation, or refund terms. Nothing in this policy limits rights that cannot be limited under applicable law.